At LinkedIn’s login page I requested a password reset. I immediately received a secure URL to a password change page where I created a new password. Subsequently I could not sign in using this new password. After trying every e-mail address I have thinking I had screwed up, no dice. I actually found my original password. With theory in mind, I requested a password reset. I then changed my password to my old password. Voila, I was able to login. I suppose LinkedIn is not refreshing their authentication server when the user changes their password.
UPDATE JULY 24, 2009 I found in the following blog the reason for the login failure: The password must be between 6 and 16 characters. I used more characters and the page said it was accepted. However LinkedIn truncated the password to the first 16 digits. So if you created a password longer than 16 digits, try logging in with the first 16 and you should be good to go. Lastly, I had no problem using symbols, upper and lowercase letters, and numbers in my password.
Credited article:
This limitation of 16 chars and – what is worse – silent truncation of stored password is still true in June 2010.
Mac
Apparently this is a common thing that system administrators are missing. I just created a Skype account, the account was activated and I was logged into Skype. However the next time I went to login I got a bad password message. I did a password reset, then entered my initial password as the new password. I received an error that the password was longer than twenty characters. (I never count these things.)
So the initial sign-up and login on Skype accepts any length password, but only the first twenty characters are stored for subsequent logins. UGH! Who’s running this place anyways?
I am trying to reset my password however I am not getting any link on my gmail id. Though its showing me the message that password resent link is sent.
I am totally clueless how to go about it now.
Nazneen, is it sending a link to a secondary address that you put on file with gmail?
Alternatively, what browser are you using? Try using Internet Explorer just to make sure there is nothing on the page that is hidden due to an incompatible browser.
Nazneen per your e-mail: If your LI account has been hacked, then send LI an e-mail explaining the situation, and they should assist you.